Greater Change Health LLC: Terms & Conditions
All paying customers who agree to the terms and conditions by checking the box during the checkout process are hereby legally bound to the following agreement with Greater Change Health.
By agreeing to these terms, you authorize Greater Change Health to charge your credit card through Stripe via SimplePractice or any designated billing platform for services rendered under the Greater Change Health Subscription Therapy Model. Charges will appear on your bank or credit card statement as Greater Change Health. You may request a paper copy of this agreement at any time. A “month” refers to a twenty eight (28) day billing cycle.
AUTHORIZATION OF CHARGES
You authorize Greater Change Health to charge your credit card for all fees associated with your subscription based therapy plan, including:
Monthly Membership Fee
Seventy five dollars and ninety nine cents ($75.99) per billing cycle
Includes access to the platform, scheduling, care coordination, messaging, and eligibility for therapy services, including up to three sessions per billing cycle
Per Session Cost
Thirteen dollars and fifty cents ($13.50) for each of the first three (3) therapy sessions scheduled and attended within a billing cycle
Additional Sessions Beyond the Third
Thirty five dollars and ninety nine cents ($35.99) per additional session within the same billing cycle
Missed Appointment Fee
Seventy five dollars and ninety nine cents ($75.99) for missed appointments or no shows without prior notification
Late Cancellation Fee
Thirty nine dollars and ninety nine cents ($39.99) for cancellations or reschedules made within twenty four (24) hours of the scheduled appointment start time, services begin on the date of the first scheduled session regardless of attendance.
BILLING PLATFORM DISCLOSURE
Billing is typically processed through Greater Change Health’s designated billing platform. In certain cases, billing may be processed through Stripe via SimplePractice. All charges remain consistent with the terms outlined in this agreement regardless of platform.
DISCOUNTED SERVICES POLICY
If discounted services are provided through a promotion, discount code, referral, scholarship, or special arrangement, and a session is missed, no showed, or late canceled, pricing immediately reverts to the standard rates listed above.
This includes sessions previously discounted or offered at no cost. Standard missed appointment and late cancellation fees apply to all sessions, including discounted or free sessions. Therapy services are provided exclusively within the Greater Change Health subscription model. An active subscription must be maintained to continue receiving services.
INSURANCE DISCLAIMER
If insurance does not cover any portion of invoices for any reason, including denied claims, delays, or coverage limitations, full responsibility for the outstanding balance remains with the customer.
Insurance does not cover the monthly membership fee and may not cover session costs that fall below standard reimbursement thresholds.
CANCELLATION AND TERMINATION POLICY
This agreement remains in effect until canceled in writing.
You must notify Greater Change Health in writing of any changes to payment information or to terminate this authorization.
Upon cancellation, access to therapy services under this model will discontinue at the end of the current billing cycle.
BILLING AND DISPUTES
You certify that you are an authorized user of the credit card provided.
You agree not to dispute charges with your bank or credit card company if the charges align with the terms outlined in this agreement.
You acknowledge that transactions under this subscription model may involve Protected Health Information in accordance with HIPAA requirements.
PAYMENT RECOVERY POLICY
If a payment fails or a balance remains outstanding, Greater Change Health may continue attempting to collect payment.
This may include multiple smaller charges over a short period until the full balance is collected. Total charges will not exceed the amount due.
You will be notified of any payment issues or partial charges.
ACKNOWLEDGMENT AND AGREEMENT
By checking the box and completing checkout, you confirm that you have read, understand, and agree to all terms outlined in this agreement.
You accept full financial responsibility for all charges incurred, including those not covered by insurance.